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So many of my clients resist having correction conversations with their team members. And, yes, that’s what I like to call them. Whether you engage in the communication with the aid of a discipline form, a performance improvement plan or have them without documenting anything at all, ultimately, your goal is to correct someone’s behavior, attitude, work output or work quality.
Adjust Your Mindset for Great Correction
December 9th, 2011 
admin How Do I Stop the Drama without Engaging in it Myself??
February 1st, 2011 admin 
I recently conducted a webinar for a large group and had this question come up. It’s one I hear quite often, actually. I can answer it simply but realize that execution can be a bit more difficult. The results are well worth it though, so give it a try.
No More Anger Management!!
December 30th, 2010 admin 
So often I encounter teams of leaders who feel they need no assistance with conflict resolution when it is so apparent that they do. “We are not angry. We do not fight. Everything is fine!”
Is There Lettuce in My Teeth?
October 7th, 2010 admin 
Recently, while home alone, I passed a mirror and realized that I had something in my teeth. Thankfully I caught it before I walked out the door! But, because I seem wired for turning every life experience into a teaching moment, it got me thinking; how many of the people in my life would be real with me if they saw a flaw that I did not?
Tackle the 4 D’s of Discipline Avoidance
September 29th, 2010 admin 
Creating the dynamic team of your dreams requires great communication both of expectations and of issues. Most employees will respond well to correction. They will appreciate the feedback, take it to heart and make the required changes.
Practicing Patience in an Instant Gratification World
September 14th, 2010 admin 
I will never forget the day one of my clients exclaimed with utter frustration, “But I’ve already been patient!!” We both looked at each other for the split second that it took for the irony of the comment to kick in and then burst into laughter.
Your Culture is Your Team Machine
September 10th, 2010 admin 
I recently conducted a webinar for Monster.com that gives you insight into why you MUST pay attention to your company culture.
Follow this link to check it out: Your Culture is Your Team Machine
Does Your Team Even Like Puzzles?
July 22nd, 2010 Kirsten Ross 
Recently I was working with a client and we got talking about puzzles, believe it or not! We were discussing how he likes to work. He said he likes to have a clear endpoint for a project but the opportunity to be creative in how he gets there. He likes his work to be like a puzzle. It was such a great analogy! I asked if I could use it in an article.
