Creating Leaders with Impact. 
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First Lead Yourself:  Leader of one; leader of many;
:if you can't lead one you can't lead any.   
                                                          - Anonymous

    

     

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Focus Health Services Coaching

Are you the Owner of a small to mid-size medical clinic, chiropractic clinic, dental office or other health services office?  Are you frustrated and overwhelmed?  Are you ready for change?  Call (586) 558-6683 to schedule a meeting to discuss how we can create a package of support customized to your clinic's needs.

Focus Forward Coaching Can Help You:

  • Decrease Office Drama

  • Minimize Employee Conflict

  • Increase Productivity

  • Improve Customer/Patient Service

  • Free up Your Time for More Patient Contact

  • Communicate Better with Staff and Patients

  • Improve Your Important Relationships

I bring a unique blend of energy, insight and compassion to my work with healthcare clients.  My training includes a Masters Degree in Human Resource Management, Senior Human Resource Certification, training through Coach Training Alliance and more than 16 years of hands-on experience, a majority of which was with healthcare organizations such as Henry Ford Health System.

I believe that there are opportunities for me to add value for your practice and patients/clients in multiple areas.   I would welcome the chance to discuss further how we may customize my services to meet your specific needs.  Below, please find detailed descriptions of my categories of service followed by a bulleted list of general ideas.

     Individual Coaching Group Coaching
  Team Work Workshops
  Human Resource Audit Work with Your Staff
 

          Work with Your Patients/Clients

     

Categories of Service Descriptions:

Individual Coaching:  I have the unique ability to quickly and efficiently help my clients identify the beliefs, thought patterns, behaviors and fears that limit them.  To put it another way, I help my clients learn what stops them from being who they need to be and doing what they need to do.  With this awareness we create customized and highly-targeted action steps.  Individual Coaching can be held in person at my office in Warren, MI, at your location for multiple back to back sessions, or via phone.
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Group Coaching:  I work with groups of up to 8 individuals who have similar barriers or who are working towards similar outcomes.  Group coaching can help improve individuals but will also benefit a team.  Each individual can learn from the others as they share the journey together.  Participation requires some vulnerability and openness as they receive coaching.  We must first establish trust and safety within the group.  Each member helps to hold the others accountable for weekly action steps.  Group Coaching sessions can be held at my office in Warren, MI or your location. Back to Top

Team Work:  My work with teams is similar to group coaching but focuses more specifically on working effectively together.  Members learn to respect each other, improve communication, create better processes for improved outcomes, decrease workplace drama and commit to working from positive assumptions about each other.  This work can improve the culture of your organization dramatically.  Back to Top

Workshops:  My workshops are true workshops and not presentations or commercials.  Your clients will leave with individualized strategies that they can implement immediately to create positive change in their lives (if they choose to change!)  They can be modified to meet the specific needs of your group of clients or staff.  Workshops can be held at my office in Warren, Michigan for up to 25 or your location. Back to Top

Human Resource Audit:  I often find that small to medium size clinics are struggling in the area of Human Resources.  It’s a great problem to have!  It means your business has grown.  But there comes a time when your practice needs more formalized policies, a tighter hiring strategy, more consistent discipline, clearer expectations for staff or maybe a compensation plan.    As a Certified Senior Human Resource Professional (SPHR) with a graduate degree in HR, it is difficult for me to walk away without offering service in this area.  I teach your staff and offer advice.  I can audit your current policies and make recommendations for changes, additions or deletions. Back to Top  

Work with Your Staff

Individual or Group Coaching:  Help them to:

  • Set healthy boundaries
  • Limit burnout
  • Focus on bow
  • Communicate more assertively for improved effectiveness
  • Decrease defensiveness
  • Become dynamic team players
  • Minimize the impact of over-emotion
  • Decrease workplace drama
  • Delegate effectively
  • Decrease stress
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Team Work

  • Improve processes
  • Increase understanding between individuals and/or departments
  • Create better working relationships
  • Make team commitments that stick
  • Create better communication
  • Decrease workplace drama
  • Enhance the work environment
  • Create positive energy
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Possible Workshop Options: 

  • Manage Your Way to Less Stress
  • Happier Now:  Strategies for a Better Today
  • Boundaries:  The Key to Creating Your Life Your Way
  • Positive Energy, Positive Communication:  Keys to Creating a Dynamic Team
  • Creating a Cohesive Female Team:  Overcoming the Unique Challenges for Rocking Results!
  • Delegate for Powerful Impact
  • Assertive Communication:  The Key to Personal Power
  • Speak Your Mind Without Losing It
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Human Resource Audit

  • Conduct an audit of your current policies
  • Recommend changes, additions or deletions to policies
  • Meet with individuals who have hiring/firing authority to implement tighter strategies around discipline, employee expectations, performance review, compensation, hiring
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Work with Your Patients/Clients

Individual or Group Coaching:  Help them to: 

  • Regain power in their lives. 
  • Consider the negative thoughts they are having about their illness, accident or recovery ~ Replace them with new more positive thoughts
  • Look at the coping strategies they are currently using
  • Work to create more empowering coping strategies.
  • Create great relationships
  • Work through dependency issues
  • Minimize any self image issues
  • Focus on the positive
  • Shifting focus to areas where they can take action rather than the focusing on areas out of their control
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Possible Workshop Options: 

  • Coping with Illness:  Finding Power Where You Are
  • Take Control of Your Health and Weight Management
  • Conquer Your Fears:  Create a Life as Large as You Want
  • Happier Now:  Strategies for a Better Today
  • Manage Your Way to Less Stress
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"I am ready for change!"

    

What's stopping you from beginning the coaching process?  What questions do you have - What fear?  Feel the success now! Contact me here: 
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According to national surveys you can expect a return on investment (ROI) of
$5 for every $1 spent on coaching services.

 

Email me to schedule your free, confidential session!  KRoss@Womans-Work.com  Or call (586) 558-6683